Service updates
Clear updates when something goes wrong.
Read the confirmed incident updates below. Current incident switch.
Last reviewed: 5 October 2026, 22:50 UTC.
5 October: service access disruption. Resolved.
- Impact: some account, dashboard and API requests failed or were delayed. Analytics collection was temporarily paused during recovery.
- Recovery: database access recovered and analytics collection resumed. Live account reads and analytics updates were verified.
- Signup: if you registered but did not receive your verification email, use Resend on the verification page. Repeating signup now also sends a new verification link to an unverified account.
- Publishing: check the original post and its platform results before submitting again. This update does not guarantee every scheduled publication succeeded.
- Payments: check Billing and your purchase confirmation before buying again. Contact us if the payment and your credits do not match.
- Analytics: saved readings remain visible. Some platforms may report incomplete or delayed figures.
If you are still affected
Email support@postlake.dev with your account email, the time, what you were trying to do and the support reference shown with the error. Never send passwords, API keys or social access tokens.
Do not disconnect channels or recreate schedules as an outage workaround. We can help check the original action.