Legal

Data Deletion

Last updated 10 September 2026

PostLake lets you connect your social accounts and publish to them. This page explains how to delete the data we hold about you and your connected accounts.

What we store

When you connect a social account, we store the access tokens needed to post on your behalf (encrypted at rest), the account's handle, and the posts you create through PostLake. We never store your social platform password. Full detail is in our Privacy Policy.

How to request deletion

Disconnect one account: on your Channels page, click the ✕ next to any connected account. This immediately deletes the stored tokens for that account.
Delete everything: email support@postlake.dev from your account email and ask us to delete your data. We'll remove your account, connected-account tokens, and posts without undue delay and confirm once done.
Via the platform: if you remove PostLake from a connected platform (e.g. Instagram, Facebook, Threads), that platform notifies us automatically and we delete the data we hold for that connection.

How long it takes

Disconnecting an account is immediate. Full account-deletion requests are actioned within 30 days, usually much sooner.

Removing PostLake deletes the data we hold. It does not delete posts already published to a social network. You'll need to remove those on the network itself.

Contact

Questions about deleting your data? Email support@postlake.dev. PostLake is operated by CrumbleLake Ltd (company no. 16240212), registered office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. See also our Privacy Policy.